The ads were attracting job seekers. The fix was deciding who not to pay for.
The Challenge
Business buyers of IT support compare several providers before they talk to one. The company's ads attracted students and job seekers, and its site had no reason to leave details beyond "contact us".
The Results
- Clicks6.09K
- Conversions183.69
- Avg. CPC$0.42
- Cost$2.58K
Out of every 100 clicks
3 converted
Conversion rate 3.0%, calculated from conversions ÷ clicks. Industry average for Business Services: 4.85%.
Cost per conversion
$14.04
183% above the median of our 14 accounts ($4.97)
Each dot is one Google Ads account in our portfolio; the line marks the median. Lower is better.
Against the industry average
85% lower cost per conversion
Benchmark: LocaliQ Search Advertising Benchmarks 2026, US search ads averages. This account ran in the UAE, where clicks usually cost less than in the US, so read the gap as a guide rather than a like-for-like test.
See the Google Ads screenshot these figures come from

How We Did It, Service by Service
PPC
Business searches only
Long negative keyword lists removed jobs, courses and home-user searches, so budget went to businesses looking for managed IT, cloud and security support.
Marketing
An offer B2B buyers accept
A free IT health check gave buyers a reason to talk before they were ready to buy, and gave sales a meeting instead of a cold form fill.
Copywriting
Copy for decision makers
Ads and pages spoke to downtime, security risk and cost, the three things an operations director is measured on.
What We Delivered
- B2B keyword and negative keyword rebuild
- Free IT health check offer
- Lead handover process
Every Number, With Its Source
| Metric | Result | Period | Source |
|---|---|---|---|
| Conversions from Google Ads | 184 | January 2022 | Google Ads |
| Cost per conversion | $14.04 | January 2022 | Google Ads (cost ÷ conversions) |
| Of clicks became a conversion | 3.0% | January 2022 | Google Ads (conversions ÷ clicks) |
| Paid clicks at $0.42 each | 6.09K | January 2022 | Google Ads |
| Cost per conversion vs the Business Services average cost per lead ($93.69) | 85% lower | January 2022 | Google Ads vs LocaliQ 2026 US benchmarks |